
Refunds & Digital Delivery
❖ Cancellations
Because each purchase provides immediate access to your digital files, we do not accept cancellations. Please review your order carefully before submitting.
❖ Refunds & Exchanges
Due to the digital nature of all Shiloh House products, sales are final.
-
If your download link or access file does not work, please contact me promptly so I can help.
-
If a file is damaged or incorrect, I will gladly replace it.
❖ Delivery Timeline
All templates and digital resources are available for instant download or access once your payment is complete.
-
A link will be provided immediately on your order confirmation page and via email.
-
If you do not see your email, please check your spam or promotions folder.
❖ Access Issues
If you experience any trouble downloading your product or accessing your files, please contact me right away. I will make sure you receive your purchase.
🌿 Thank you for supporting Shiloh House Design Studio — each purchase helps me continue creating intentional designs for home-centered creatives, ministries, and small brands.